Please be assured that at Memory Marketing, we’re committed to protecting and respecting the privacy of our clients, suppliers and contacts, so we’ll never sell or share your personal data with anybody.

This policy explains when and why we collect personal data about you, how we use it, how we keep it safe and secure, and your rights and choices in relation to your personal data.

You can contact us at helen@memorymarketing.co.uk with any queries you have about this policy and our privacy practices.

Who are we?

We’re Memory Marketing (‘Memory Marketing’, ‘we’, ‘us’, or ‘our’), a business based in the UK that provides marketing, PR and communications services to other businesses.

When do we collect personal data from you?

We may collect personal data from you when you email, call or meet with us. We also collect information about you when you visit our website, and when you interact with us on social media platforms depending on the privacy preferences you have set.

How do we collect personal data from you?

You can access our website and browse our site without disclosing your personal data, and we don’t store any browsing data that can be used to identify you, but like many other websites, www.memorymarketing.co.uk uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit and provide anonymised tracking data to third party applications like Google Analytics.

For example, we use cookies to learn more about the performance of our www.memorymarketing.co.uk website and which pages are of most interest so that we can improve it in the future. The cookies we use do not store any sensitive data. As a rule, cookies will make your browsing experience better, however you may prefer to disable cookies on this site and on others. For more information about Cookies, take a look at the About Cookies website.

There may be links on our website to websites run by other organisations: this privacy policy applies only to www.memorymarketing.co.uk‚ so we encourage you to read the privacy statements on other websites you may visit as we cannot be responsible for the privacy policies and practices of other websites. Likewise, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site, so would always recommend that you check their privacy policy.

We may also obtain personal information from other sources as follows:

• Information about your interests and browsing behaviour from Google Analytics, Google AdWords, and social media providers such as Facebook, LinkedIn, and Twitter.

What personal data do we collect about you?

The personal data we collect, store and use might include:

• your name and contact details (including postal address, email address and telephone number), as well as any other information you share with us
• information about your activities on our website and about the device used to access it, for instance your IP address and geographical location
• if you’re one of our suppliers, we may hold your bank account or credit card details in order that we can make payments to you

How will we use your personal data?

We may use your information for several different purposes, which may include:

• to respond to your enquiries and keep a record of your communications with us
• to provide you with the services, products or information you asked for
• to process orders that you’ve submitted
• to carry out our obligations under any contracts entered into between you and us
• to understand how people use our website to that we can improve it in the future
• to seek your views or comments on the services we provide
• to notify you of changes to our services
• to send you communications which you have requested and that may be of interest to you

What legal basis do we have for processing your personal data?

Data protection law requires us to rely on one or more lawful grounds to process your personal information. Here at Memory Marketing, we consider the following grounds to be relevant:

• Consent: where you have provided specific consent to us using your personal information in a certain way, such as to send you email
• Contract: where we are entering into a contract with you or performing our obligations under it
• Legal obligation: so that we can comply with a legal or regulatory obligation which we are subject to

How do we protect your personal data?

We take your privacy seriously and make every effort to ensure your personal data is secure.

Who do we share your personal data with?

Memory Marketing will not sell or rent your information to third parties; nor will we share your information with third parties for marketing purposes. In cases where we might have to share your contact details with a business that we outsource to in order to deliver a project for you, we will always ask for your consent first, as well as ensure that the third party business operates within the General Data Protection Regulations that came into force in May 2018. We will share your personal information with law enforcement or other authorities if required by applicable law.

How long do we keep your personal data?

We will hold your personal data for no longer than necessary for the purposes explained above.

What are your rights with regards to your personal data?

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include your rights to:

• access the personal information we hold about you
• have any errors in the personal information we hold about you corrected
• have the personal information we hold about you deleted
• receive the personal information we hold about you in a structured, commonly used and machine-readable format; and to transmit that information to a third party in certain situations
• restrict our right to process your information in certain circumstances
• lodge a complaint with the Information Commissioner’s Office

Changes to this privacy policy

This privacy policy was published on 10^th October 2018 and last updated on 10^th October 2018.

This privacy policy may change from time to time and, if it does, the up-to-date version will always be available on our website.